The purpose of the Department is to provide an ICT infrastructure, which is robust, secure, flexible and based upon industry standards; and to undertake detailed management of infrastructure capacity, including future needs and monitor the availability of corporate systems in line with business needs and agreed service levels. Specifically, the role of ICT is:
- To provide an efficient, secure, and reliable network infrastructure that supports data and voice requirements;
- To provide reliable, secure, innovative and cost-efficient ICT systems in support of business operations and service delivery programmes;
- To provide effective management of the CETA technical resources through resource tracking, project management and managerial support;
- To offer timely and efficient technical support to end-users.